Database Administrator

Database Administrator 




NewVoiceMedia’s award-winning inside sales and contact centre technology revolutionizes the way organizations connect with their customers worldwide, enabling them to deliver a personalized and unique customer service experience and drive a more effective sales and marketing team. We are a leading Salesforce ISV partner with customers spanning six continents, NewVoiceMedia is relentlessly committed to driving innovation and continuing its rapid international expansion while helping its customer base drive transformation in their businesses. We are looking for ambitious, passionate, innovative people to join our fast-growing team and help us achieve our goals. We offer an exciting career path, excellent and ongoing career development and a highly competitive compensation package – including a range of benefits.



We are looking for a talented individual to help us develop our operational infrastructure in a fast-moving Software as a Service (SaaS) environment. You will be directly contributing with our ability to provide a global, multi-tenanted, real-time service, with thousands of concurrent users on a continuously evolving platform that supports frequent releases with no downtime. You will be working closely with teams across the business so good communications skills are core to this role.


  • Automate the build of our database infrastructure
  • Contribute and deliver against strategic initiatives
  • Own the problem balancing, quality, deployment speed and cost
  • Actively share knowledge and best practices



  • Administration knowledge of MySQL/ MariaDB 5.x or above
  • InnoDB, Replication, SQL, best practices
  • NoSQL
  • Linux
  • In addition to the above, expect to use or leverage many of the following:
  • AWS, Terraform, Chef, Python, HAProxy, Redis, NewRelic, CloudWatch, ElasticSearch, Logstack, Grafana, Kenesis, SQS, Lambda.
  • Strong analytical/problem solving/troubleshooting skills across multiple varied systems
  • Able to work collaboratively within different teams
  • Possess sound commercial judgement 



Helping others can only be achieved with the right people and the right resources. That’s why we’ve created a workplace culture that is supportive, encouraging and progressive. We think about the future as much as we think about the present. That’s why we offer our people a competitive salary and flexibility where they need it, plus: 

  • An encouraging, fast paced environment where you can learn and develop
  • On-going training
  • Opportunities to join hackathons, ‘Lunch & Learn’ sessions and training courses
  • A defined bonus scheme
  • Paid volunteer days
  • More company benefits